At Tulipfashions, operated by Keveru Entertainment, we strive to provide a smooth and reliable shopping experience. In this policy, “we,” “us,” and “our” refer to Keveru Entertainment, while “you,” “your,” and “user” refer to our valued customers. This Shipping and Delivery Policy explains the terms and conditions related to the dispatch of products purchased from our platform. By placing an order, you acknowledge and agree to the terms described below.
Shipping Locations
We currently ship to all pin codes across India. At the moment, we do not offer international delivery.
Processing Time
Orders are generally processed within 1–2 business days, excluding weekends and public holidays.
Once your order has been processed, a confirmation email will be sent with all relevant details.
Delivery Timeline
Standard delivery typically takes 3–8 business days, ensuring your selected items reach you efficiently.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to an incorrect address, unavailability of the recipient, or refusal to accept the package, it will be returned to our warehouse. Customers may request re-delivery once the issue is resolved.
Damaged or Lost Shipments
If your order arrives damaged, please reach out to our customer support team within 48 hours of receiving the package and include clear photographic evidence.
For shipments lost during transit, we will arrange a replacement or refund after verification with our courier partner.
Contact Us
For any questions regarding shipping or delivery, you may contact us at: kevuruentertainment@gmail.com.
