At Tulipfashions, operated by Keveru Entertainment, we aim to provide a smooth and convenient shopping experience. In this policy, “we,” “us,” and “our” refer to Keveru Entertainment, while “you,” “your,” and “user” refer to our valued customers. We understand that plans may change, and you may need to cancel an order. The guidelines below explain how our cancellation process works.

Order Cancellation Before Shipment

• You may cancel your order within 24 hours of placing it or before it has been shipped—whichever occurs first.
  
  

• To request a cancellation, please contact our customer support team through email.
  
  

• If your order qualifies for cancellation, the full amount will be refunded to your original payment method within 5–7 business days.
  
  

Orders Already Shipped

Once an order has been dispatched, it cannot be cancelled. However, you may request a return after delivery in accordance with our Return & Refund Policy.

Order Modification

We are unable to modify items or update addresses once an order has been placed. If changes are needed, you must cancel the order (if eligible) and place a new one.

Contact for Cancellation

For cancellation-related inquiries, please reach out to us at: kevuruentertainment@gmail.com.

Thank you for your understanding and continued support. If you have any questions, feel free to get in touch with us.