Refund Policy
RETURN & EXCHANGE
Refund Policy
The conditions covered by our return policy include the following:
Use of this product is not recommended. It can be worn to check for odour transfer and verify fit and comfort (Example: natural body odour, body deodorant, perfume, etc.)
The items must have yet to be cleaned, and all price tags, brand tags, shoe boxes, and original packaging must be present.
For hygiene concerns, packaged products and swimsuit bottoms cannot be returned.
We provide reverse pick-up services based on the zip code you provided.
There will only be three attempts to pick up the customer's return package.
Goods must be unused to be returned or exchanged.
Returns can be requested within 48 hours of receiving your order. Please email us at kevuruentertainment@gmail.com mentioning the order ID and the reason for return within 48 hours of receiving the product. Your return will be examined after receiving it; if a refund is granted, you will be notified. If we receive the incorrect product, a used, damaged, torn, or dirty product, in return, we reserve the right to refuse a refund.
If accepted, you will get a refund to your original payment method within 5-7 business days. Please keep in mind that processing and posting your refund by your bank or credit card provider can take some time.
A buyer may ask for a replacement, among other things, if they are unhappy with an item for any reason, including transportation damage, or if it is defective, missing, or was supplied in error. Please be informed that in case of a refund or exchange for reasons other than those mentioned above, the Buyer will be liable for paying Shipping Costs (as decided by Tulipfashions).
Please let us know if reimbursement needs to be completed. If you still need to receive your refund, double-check your bank account. After that, contact your credit card provider because the refund could take some time to appear on your account. Make touch with your bank as the next step. The processing of refunds typically takes some time before they are posted.
After doing all of this, we can assist you if you still need to get your refund. If you still need to receive your refund, please email us at kevuruentertainment@gmail.com.
Returns:
Only the following situations will result in a refund: (When applicable)
If you are not satisfied with your order within 48 hours of receiving it, you can return it.
Within 48 hours of receiving the product, please email us at kevuruentertainment@gmail.com, mentioning the order ID and the reason for the return.
Your item must be brand-new and unopened, and it must also be in the original packaging. Also, it must be in the original box.
To complete your return, you must have a receipt or other evidence of purchase.
Everything that isn't in its original condition is damaged, or missing components are unaccounted for reasons other than our flaws.
Exchanges (where appropriate):
Replacements are only given if the product is flawed or harmed. If you need to exchange it, email kevuruentertainment@gmail.com is the best place to reach us.
Shipping Policy
Shipping Procedure
Local Shipping:
Almost all pin codes are where we deliver our goods, with a few exceptions. Our deliveries typically arrive at your door in 3 to 8 days. Please enter your pincode in the checkout section when placing your order to see if we ship to that address.
After placing your order, you will get a confirmation email with the shipping and billing information. You will receive a message with the consignment number once your order has been sent, allowing you to track it. You can track your order on our website in the "Profile - Order - Track Order" section.
Worldwide Shipping:
We also provide shipping to other countries, which typically takes 7 to 14 days. Please be aware that shipping costs can change depending on the destination country.
Divided Orders:
We reserve the right to divide orders containing multiple items into separate shipments. You won't be charged anything extra for this.
Complete Delivery:
We reserve the right to send you certain items from your order in phases if delivery delays occur. You won't be charged anything extra for this.
Cancellation:
We will send you an email if, for any reason, we are unable to ship or complete your order. Before it ships, you can cancel your order at any time.
We make every effort to fulfil your orders promptly and carefully. However, please remember that shipping times can vary based on location and other external factors. We aren't usually the ones that handle any shipping-related delays or damages. If you have any questions or concerns about how we handle shipping, please get in touch with our customer service team at kevuruentertainment@gmail.com or +91 8310367922
